Versand

1. Shipping Location

Products made in the China warehouse are shipped from China.
Products manufactured in the United States are shipped from the U.S. warehouse and are shipped only to the United States.
Products manufactured in Australia are shipped from the Australian warehouse and are only shipped to Australia and New Zealand.

2. Shipping Guarantee

We provide a shipping guarantee for our users. If we miss the delivery date (usually 30-40 days), we offer a full refund.

Giftmofe offers a full refund if the order delays. It will be counted from the date that the package leaves the warehouse.
In normal circumstances, more than 30 days.
In the busy season, more than 40 days, such as Black Friday, Cyber Monday, Christmas, etc.
In unforeseen circumstances, such as epidemics etc, the date will be different. Please pay attention to our notification email and message.

Please note that:

a. For orders shipped to the USA, European countries, New Zealand, Canada, Giftmofe will refund if the total shipping time is more than 30 days.

b. For orders shipped to South America, Middle East, India, Africa, Giftmofe will refund if the total shipping time more than 60 days.

c. Order delay caused by delivery pending, such as an insufficient address, package unclaimed, inability to contact the customer, etc, Giftmofe will not refund you.

The delivery date is counted from the time a tracking number is created.

Please note that, during the busy season, such as Black Friday, Cyber Monday, Christmas, etc, the date may be longer because of the massive packages and limited capacity of shipping companies. We will notify you in advance to protect your interest. Please check our refund policy for more details.

Terms and Conditions of Shipping Guarantee

Your order should meet the following conditions for a shipping guarantee refund:
Your shipping option is the one displayed on the product page.
Your products are eligible for delivery.
The shipping address is correct and eligible.

The guarantee does not apply if the following circumstances exist.
We will not refund because of unforeseen circumstances, such as an epidemic, strike, natural disaster, war, etc.
We will not refund if the package is shipped to the following countries:

Haiti; Kyrgyzstan; Madagascar; Mauritius; Bangladesh; Nepal; Nicaragua; Swaziland; Jamaica; Zambia; Ecuador; Peru; Bolivia; Chile; Argentina; Uruguay; Egypt; Sudan; Libya; Algeria; Angola; Bahamas; Benin; Belize City; Burundi; Dominican Republic; Gambia; Grenada; Cuba; Palestine; Paraguay; Guatemala; Reunion; The Commonwealth of Puerto Rico; Hawaii; Alaska; Guadeloupe; Martinique; and French Guiana.

3. Shipping Method

All Packages are shipped with Standard Express.

Note: In busy season, there may be 3-5 days delay.

4.The shipping fees depend on the shipping destination, please check the product checkout page for more shipping fee info.

If you have any other questions about shipping, please feel free to contact us at info@giftmofe.com.